Kevin Corno kacorno@hotmail.com 636-579-1185

SUMMARY OF EXPERIENCE AND QUALIFICATIONS

·               Over 7 years of experience with IT functional systems and a strong background in testing and training

·               IBM, Compaq, HP, and Dell series workstations and servers. Exchange 2003 and 2010. Office 2007 and 2010, McAfee Virus Scan Enterprise Edition, Outlook 2007 and 2010, Symantec Server and workstation. Remedy, Explorer, PC Anywhere, MS Project, Magic, Blackberry, Trend Anti-Virus, Magic, and Symantec Backup Exec. Proxy Workstation and Proxy Master. Titus Security Software. E-Retina Exchange 2010, Exchange 2007, Exchange 2003 Enterprise editions

·               Windows Server 2003 and 2008. Windows Vista, and Windows 7

·               Web Servers, Application Servers, VERITAS Backup Exec, Firewall, LAN Manager, DHCP

·               Proxy Server, TCP/IP, MS Exchange, Transcend Network-Supervisor, SMS Commvault.

·               experienced in implementing and supporting networked server systems including Microsoft 2003/2008 Server, Microsoft Active Directory/ and Microsoft Terminal Server

·               Experienced in Supporting NIPRNET and SIPRNET Exchange users stationed at multiple locations throughout the United States, Pacific Theater and Air Education and Training command

·               Supported Exchange 2003 and 2010 databases, clusters, Bridgeheads and Mail Relays, both physical servers and virtual guests running on VMware host infrastructure for High Availability

·               Exchange Administrator for Exchange 2003 and 2010 servers. Supported Exchange Storage Groups and databases and DAGs

·               Skilled in process documentation development and analysis including design, and testing; project management, including, planning, and implementation; system design, validation, deployment and management; emergency disaster recovery plan and contingency planning

·               Holds Top Secret Clearance issued by the DoD

·               Certified in Security +

·               Certifying Authority Representative Experience with Information Assurance and Cybersecurity Experience

PROFESSIONAL EXPERIENCE

Windows System Administrator / Engineer (AMC)

May 2015 to present

·   Support Windows Servers in Physical and Virtual environments

·   Support of Test and Operations Domains

·   Build Windows servers for test and operational environments

·   Support Functional end user accounts using Active Directory

·   Set User rights and permissions in multiple Domains

·   Set up Server room: Mounted and wired PDU’s in server racks, pulled cable, connected to proper switches and routers, racked servers, custom made all cat6 wires.

·   Patched servers using Alteris deployment solution

 

 

Windows System Administrator, United States Transportation Command (USTRANSCOM)

Feb 2015 to May

·   Support all Windows servers, physical and virtual, for J6 OMG

·   Application support for AMHS

·   Application Support for JFAST

·   Application Support for Avocent

·   Windows 2008 server builds

·   Interfaced with business end users and technical staff that required access

·   Created and Deleted user accounts

·   Worked Remedy Trouble tickets

·   Administrator for Production and Pre-Production site

·   Performed maintenance on servers including patching, optimizing and testing

 

May 2014-February 2015 IT Support for Various Companies and Individuals, Self Employed

       Renewed Security + certification November 2014

·               Rebuilt Servers and Personal Workstations as needed in order to resolve issues with malware

·               PC updates and hardening

·               Ram and Hard drive upgrades

(October 2014 (Short Term Contract)) Exchange Administrator, Defense Language Institute, The Presidio, Monterey, California

·               Security Clearance used: Secret

·               Performed thorough inspection and Troubleshooting of the Exchange System

·               Repaired and reseeded several Exchange Databases

·               Performed maintenance on servers

·               Discovered NetApp drives were down, assisted with replacing drives

·               Moved users from corrupted databases to a new database

·               Worked with Utility applications (Solar Winds) to troubleshoot Network Activity and connectivity

·               Gave instruction on maintaining the Exchange system

·               Performed full backups, cleared logs

·               Performed weekly after-hours maintenance

(January 2010-May 2014) Windows Exchange /Server Administrator, 561^st Network Operations Squadron, Detachment 3, Scott AFB, Illinois (IL)

·               Security Clearance used: Secret, then Top Secret

·               Obtained Security + certification November 2011

·               Helped raise the CCRI score to an Excellent rating by Windows Server 2003 and 2008 patching, registry changes

·               Built servers based on Customer Specification for Web Servers, File Servers, Domain Controllers, and specialty Application Servers. Adjusted documentation as needed.

·               Assisted with the design and layout of the Exchange 2010 system

·               Created Business model for Exchange 2010 for use in the SIPRNET environment.

·               Benchmark tested the new Exchange Model in the testing lab. 

·               Created Documentation for administrative support, based on error message debugging of the new Exchange 2010 Email system.

·               Used Spin Documents and DISA specifications to modify server and Operating System configurations to increase functionality

·               Upgraded USAF email from Exchange 2003 to Exchange 2010

·               Assisted with Design, implementation, testing, debugging, documentation and training of exchange 2010

·               Developed a Training and Test Laboratory for the 561^st

·               Support Email clusters, servers, accounts and updates on the SIPRNET network

·               Supported Exchange 2003 and 2008 databases, clusters, Bridgeheads and Mail Relays, both physical servers and virtual guests running on VMware host infrastructure for High Availability

·               Enforced security policies and procedures and referred problems or recommend solutions to appropriate department managers or administrators

·               Provided training and mentoring for front-line Exchange technicians and incoming team members on troubleshooting techniques

·               Scheduled ASI in order to perform changes, patching and failovers

·               Performed email migration for USAF bases using Quest Software

·               Windows 2008 and 2003 server builds

·               Supported Bridgeheads, OWA and Mail relay CAS, Databases, full and incremental backups

·               Supported Exchange Storage Groups and databases and DAGs

·               Certified Authority Representative, C&A for the USAF

·               Evaluated the security posture of various military computer systems and networks

·               Analyzed user needs and current security regulations and guidelines to determine Information Assurance functional requirements

·               Gathered and organized technical information about an organization's missions, goals, and requirements; existing security products; and ongoing Information Assurance programs

·               Utilized Microsoft Outlook, Excel, and Word to organize tasks, spreadsheets and documents efficiently

·               Worked directly with customers to ensure proper interpretation of policy

·               Developed a strong working knowledge of DIACAP and DOD IA controls

·               Leveraged the notification process to keep management informed of outstanding issues

·               Checked Information Assurance controls to ensure new software and systems met DIACAP requirements

·               Utilized MS SharePoint to share information and collaborate with colleagues

·               Performed RETINA scans to detect security holes and other vulnerabilities

·               Regulated user access and permissions using Active Directory

·               Deployed patches for Servers and Workstations for multiple of Air Force Bases via 2008 server

·               Performed Global External and Internal vulnerability scanning

·               Performed Anti-Virus and Spyware Scans using McAfee, Symantec, and Trend AV

(July 2009-January 2010) Information Security Administrator, Citigroup, Apex Solutions, St Louis, MO

·               Performed Security Administration for all Security Systems managed by Information Security

·               Granted access to Oracle, FileNet, Active Directory, UNIX, and Citrix servers

·               Granted, deleted, and monitored access to company Domains, Applications, and Servers

·               Access problem solving to meet deadlines for entire departments

·               Interfaced with business end users and technical staff that required access

·               Monitored and recorded control changes in order to maintain product integrity

·               Leveraged the notification process to keep management informed of outstanding issues

·               Racked, commissioned and performed server builds and upgrades for new servers

·               Active Directory group creation and deletion and windows server administration

·               On committee to improve software systems applications by recommending changes to program applications in order to improve functionality and ease of usage.

(August 2008-July 2009) Infrastructure Support, Wells Fargo Advisors, TEK Systems, St Louis, MO

·               Performed on-site, email and phone support for all end-users

·               Built servers based on Customer Specification for Web Servers, File Servers, Domain Controllers, and specialty Application Servers

·               Supported SharePoint user access and site creations

·               Configured new PCs for end-users locally and remote per the company’s on-going rollout schedule

·               Configured Client email, Lotus and Outlook

·               supported Level III for all users with PC problems

·               Created Documentation for administrative support, based on error message debugging

·               Created documentation for end-user training and the installation and configuration of hardware and software

·               Performed system backup and recovery activities

·               Performed Exchange Administration for user email accounts, setup and deletion

·               Troubleshot network connectivity issues on workstations and laptops running Windows Vista

·               Developed, and coordinated training courses and materials that address specific department needs

·               Supported Software for local and remote users

·               Desktop Support. Microsoft Office, Communicator, SharePoint and Outlook support

·               Managed new and existing email accounts using Active Directory

·               Provided Windows 2003 and 2008 Server support

·               Upgraded users from Office 2003 to 2007

(June 2008-August 2008) Systems Administrator, American Rail Car Industries, KForce Professional Staffing, St Louis, MO

·               Provided server builds for the Disaster Recovery site

·               Resolved all local and remote user issues across North America

·               Managed E Safe firewall E Safe (Email firewall)

·               Server Administrator for all servers at all sites

·               Exchange Administrator for Exchange 2003 and 2007 servers

·               Supported local and remote Windows 2003 and 2008 servers

·               Administered New and Existing accounts via Active Directory

·               Resolved user Email issues, set up user accounts

·               Set up web conferences for users

·               Performed system-wide complete server upgrades and patches

·               Built servers based on Customer Specification for Web Servers, File Servers, Domain Controllers, and specialty Application Servers

(August 2007-June 2008) Tier 3 Support, Sisters of Mercy Healthcare, TEK Systems, St Louis, MO

·               Performed Level III Support via phone and email for Project Access, Email migration, Microsoft Office Communicator and Domain migration via Active Directory

·               Worked with Utility applications to troubleshoot Network Activity

·               Provided system administration for Windows servers, blackberry users, LAN/WAN, active directory, and exchange accounts

·               Extensive use of Active Directory, SMS Client Manager, VNC Viewer, VPN, Computer Management, Outlook 2003, 2007, and Windows XP

·               Performed software package installs and removals. This included PHS, Office, Epic, and Star

·               Created solutions for software packages

·               SQL Enterprise Manager

·               Remedy for problem solving and account creation

·               Provided Level 2 and Level 3 support for Help Desk and Desktop Support

·               Active Directory group creation and deletion

·               Active Directory usage included account creation, deletion, modification, suspension, and password reset

·               Enabled users for Live Communication

·               Technical Project Management for software packages

·               Performed diagnostics on user workstations, accounts, and servers

TRAINING AND PROFESSIONAL DEVELOPMENT

·               USAF Intelligence Course

·               USAF Human Relations

·               USAF Environmental Management System Training

·               USAF DoD IAA Cyber Awareness V2.0

·               USAF Force Protection

·               USAF Anti Phishing

·               USAF Information Protection

·               DOD CIO/G-6 Security

·               Documentum Certified

·               DoD HBSS Management Course

·               DoD Information Assurance

·               DoD Security Administration

·               DoD VMS after a CCRI

·               DoD Environmental Management

·               DoD IPV6 Security

·               DISA SIM (Security Information Managers)

·               DoD Cyber Security Overview (Management)

·               DoD Zero Day security course

·               DoD Wireless Security

·               DoD G6 Security Course on Server Hardening

·               DoD Portable Electronic Devices / Removable Storage Media

·               DoD DCITA Cryptography

·               DoD Biometrics

·               DoD Security Administration / Information Protection

·               DoD Assured Compliance Assessment Solution (ACAS) Operator / Supervisor Course 4.6.2

·               DoD HBSS Management Course

·               DoD System Administrator Cyber Security Training

·               DoD Cyber Awareness Challenge V2.0

·               Microsoft Powershell Course

·               Exchange 2003 Training

·               Exchange 2010 Training

·               Microsoft Server 2008 Training

·               Defense Security Service – Derivative Classification Refresher

·               Defense Security Service – Counter Intelligence

·               Wireless Certified

·               Security + (November 2020)